Terms and Conditions

Undertaking of activity in the platform of exchange of digital assets Biratex

  • Users are required to read all the provisions of this agreement before registering and register only if they accept it.
  • The users of the site accept that all their activities in Biratex are within the framework of the laws of the Islamic Republic and they will not do any activities outside of this framework.
  • Authentication is necessary to use Biratex services and users are required to upload their correct information. It is obvious that in case of any violation in authentication, the responsibility rests with the violator and Biratex will have the right to stop providing services to the user in question and refer violations to the competent authorities. Biratex undertakes that this information is kept with the developer, it will not be misused in any way and it will not be given to a third person or organization.
  • Biratex users undertake to use Biratex site services only for themselves and the responsibility of using Biratex services for anyone other than those who have not gone through the authentication process will be the responsibility of the user. The account number announced to the site as well as the address of the wallets for withdrawing cryptocurrency must belong to the user and users are not allowed to give the wallet address belonging to other people.
  • Biratex users agree to cooperate with the Biratex team in order to maintain the security of their user account assets, with prior notice of establishing a video call, in case of detection by Biratex support experts. Also, according to the order of judicial institutions such as FATA police, the withdrawal of cryptocurrency may be limited for 24 to 72 working hours after the time of deposit through the payment gateway.
  • Biratex users acknowledge that they are aware of the risks related to investing in digital currencies and invest and exchange with knowledge of this issue. As an online marketplace for exchanging digital currencies, Biratex does not bear any responsibility for the way users trade and the resulting profits and losses. Any negligence of the users in maintaining security information, including the user’s password, is the responsibility of the user and Biratex will not bear any responsibility. It is strongly recommended to use a complex and secure password and two-factor authentication code.
  • Biratex assures that it keeps the assets of the users in trust and in the best way and with the highest possible security standards. In case of any security problem, Biratex will be obliged to compensate the damage.
  • If you want to withdraw digital currencies, it is the user’s responsibility to provide the correct wallet address. In case of any problems, including mistakes in entering the correct address, address errors, destination wallet problems, and users’ assets being blocked in the destination wallet, Biratex will not be held responsible.
  • Biratex has no responsibility for depositing tokens or coins on the wrong platform or coins that are not supported in Biratex, and due to the cold storage mechanism, it is not possible to extract these tokens using a third party. Therefore, the user is responsible for any wrong deposit and the user has no right to complain.
  • The request to withdraw Rials from the account will be reviewed as soon as possible after registration. The time of depositing money to users’ account will be different based on the limits of interbank transfer. For more information, refer to the rules of inter-bank money transfer (Paya, Satna).
  • The user accepts that, except in cases covered by Biratex’s commitment, he will not have the right to make any claims, demands or complaints against the Biratex site, managers, employees and people related to this site. If Biratex mistakenly or illegally assigns funds or cryptocurrency to the user’s account under any circumstances, or makes any kind of mistake in its calculations, it is authorized and authorized at any time directly and independently without performing any administrative and judicial formalities and obtaining written permission. The obligor (account owner) must take action to correct the mistake and withdraw from his accounts, and Biratex’s recognition of the occurrence of a mistake or payment without right and the need to withdraw from the account will be valid, and the user has the right to any objection and claim regarding the operation of Biratex from any The direction falls from itself.
  • In case of any problem or ambiguity in any of the transactions, Biratex has the right to independently cancel the transaction and return the assets of each party to their own account. It is obvious that if there is a problem on the part of Biratex, it will be obliged to compensate the damage, and otherwise the user loses the right to make any objections and claims regarding the operation of Biratex in any way.
  • In case of any abuse of the referral code of Biratex in illegal activities, the full responsibility is on the user and Biratex is not responsible for any misuse of its referral system in any way. Also, Biratex has the right to invalidate the identification code and close the account if any abuse is observed without the need of a court order.

Costs and fees

  • The Service cost and the fee for the financial transactions carried out in Biratex are in accordance with the explanations provided on the Service cost and fee page.

Rules for functional components

  • Biratex consists of various functional components and capabilities, each of which is managed according to rules and considerations communicated to them. To learn about these rules, refer to Biratex Telegram channel and the pages related to frequently asked questions, user referral scheme and Biratex cryptocurrency markets.

Authentication process

  • In order to comply with anti-money laundering laws, all users need to confirm their identity. Identity verification is done in five steps by presenting relevant documents. Email confirmation: After registering in Biratex, a confirmation link will be sent to your registered email address. By confirming this link, the first step of identity verification will be done. After this step, you can deposit rials or coins to your Biratex account, but it will not be possible to withdraw. Confirmation of mobile phone number: By entering the mobile number, a confirmation code will be sent to it, and it will be confirmed by entering the code in your mobile phone. Be careful in entering your mobile number because this will be one of the ways we communicate with you when a problem occurs. To upgrade to level 2 user, the mobile phone number must be in the user’s own name. Confirmation of the national card: at this stage, by uploading a high-quality photo of the national card, your national number will be confirmed. Bank card confirmation: In this step, you enter your bank card number. Please note that the name of the bank card holder must match the picture of the national card sent. After this step, you will be able to deposit to your Biratex account. Bank account verification: In this step, you enter your account number. Please note that the name of the account holder must match the picture of the national card sent. After this step, you will be able to withdraw from your Biratex account. Verification of landline phone and address: In order to upgrade to level 2 user, it is necessary to provide a landline phone along with proof of residence. At this stage, the provided documents are checked by Biratex authentication experts and a call is made to the landline. Selfie Verification: In order to upgrade to the 2nd user level, it is necessary to submit a selfie according to the set pattern. For more information about user levels, documents required for promotion and limitations of each level, refer to the user account levels page in Biratex.

Change in rule

  • Any changes in the rules, terms of service, fees and similar regulations will be notified to the users through the Biratex website.